We believe that one of the hallmarks of a great development platform is its documentation. Developers should not only be greeted with enough documentation to be successful, but with a structure that makes finding the help developers are looking for as intuitive as possible.
The challenge many platforms face however is twofold. First, the platform and products being documented grow, and evolve. Then, as the underlying platform changes, documentation is forced to grow organically to accommodate the features and architecture the original documentation structure never anticipated. The end result? Documentation that is at best not organized intuitively for those not already familiar with the product.