As behavior changes and as technology continues to transform the financial services industry, it is no surprise that bank branches are closing. Analysts suggest that the number of bank branches open in the US could be cut by within the next decade. This is to be expected as more and more of what we do as customers is online. According to research conducted by Accenture customers engage with their banks an average of 17 times a month, but only two of those interactions involve human contact.
We’re excited to announce the release of the OpenTok One-to-One Sample Application across web, iOS and Android. This open-source application enables you to speed up your development efforts to set up interoperable, production-quality audio/video communication between users.
As you get started with this OpenTok sample, you will learn the best practices used to develop and manage the audio, video, and camera elements on mobile devices or in the browser. We recommend this is as your first step in delivering Real Time Communications (WebRTC) solutions on the OpenTok platform.
There is no doubt that the financial service industry is going through a period of accelerated change. In order to keep up with shifting customer behavior and expectations, organizations are turning to a range of new technologies in order to create better experiences for their employees and customers.
Money2020, the world’s largest fintech event, focuses exactly on these innovative and disruptive technologies and how they are being used. For the first time, TokBox will be exhibiting this year at the European show, taking place in Copenhagen, April 4-7.
Due to evolving customer expectations when it comes to service, organizations across a range of different industries are having to change their business models in order to retain and gain customers. One industry in particular that is learning this lesson is the financial services industry. When it comes to banking, there is always news of branches shutting down, more users using their mobile phones for banking and technology being used to make all transactions quicker and easier.
Whether you’re developing a new website, building an app for mobile or working out web infrastructure, it’s important to keep up to date with all of the technologies contributing to the evolution of the web. The O’Reilly Fluent Conference aims to to help you do that. With a range of speakers across a number of different roles and industries Fluent covers the full scope of the Web Platform and its associated technologies.