Have you heard something like these feature requests:
“I take French lessons online. I meet with my tutor twice a week. But every Tuesday we spend some time refreshing what we’ve covered on Thursday. I’d pay extra if I could replay the recording of the previous session on my own time.”
“I have to record each conversation with a customer and store it for legal reasons.”
Until now, once an OpenTok-powered conversation ended, there was no way to go back and see what was said. In a lot of scenarios (including the ones above) you could add a lot of value to your product by recording the conversation and making it available on demand.
You name the use case – financial advisor sync ups, tutoring sessions, large classrooms, customer service calls, legal consultations – all can benefit from being able to record the conversation.
Today, in order to scratch this itch, we’re announcing the OpenTok 2.0 Archiving & Playback API. Developers can record and save OpenTok cloud-enabled sessions by using a simple REST API. Archives are automatically stored in our S3 bucket. And accessing the archive is as simple as downloading a single file.
Interested in taking the Archiving & Playback API for a spin? Sign up for the beta, and we’ll get you going as soon as possible.