Today we’re thrilled to announce the launch of our powerful new session diagnostic tool, Inspector. It provides you with a high-level OpenTok session summary at a stream and user level to help pinpoint errors, failures, and quality issues. Our main goal? To simplify your post-session debugging.
Inspector takes the rich and complex operational data that the TokBox engineering team uses to debug OpenTok sessions, and makes it available to you in an easy to use interface. These vital metrics will enable you to drill down into session-level details around:
Bit-rate, latency and packet loss graphs at user and stream level
Event Logs (Detailed list and description of all session events)
User Logs (Information such as location, SDK, browser and client)
Error Logs (Details of all errors encountered, time of error and impacted end-users)
Now your technical support team can quickly glance through session data to determine whether an issue was caused by an end-user error, application error, network problem or the OpenTok platform.
From being used to assist in medical research labs to driving cars, you can see new possible uses of robots popping up in many different aspects of our lives. At TokBox we are particularly excited about telepresence robots and the ability to tap yourself into a different geographic location using real time communications. Combining powerful robotics with communications technology means that you can, effectively, be in two places at once.
It is now a possibility to add robotic motion to video applications – but why would you want to? Imagine a telepresence robot that lets you look around during video calls. Whether you are attending a meeting remotely, talking to your professors and peers in a classroom from afar, asking your doctor questions from home, or greeting people as a virtual receptionist, you can combine real time communications and robotic movement to be able to move and look around, and to interact with other people, almost as though you are there in person. These combined possibilities help to create a more true to life experience and is far more engaging on both ends of the call.
Over a year ago we released a WebRTC industry first – an Archiving API built on top of the OpenTok platform. Whether it’s for compliance, educational, or quality management purposes, our experience in market has shown us that real-world implementations of WebRTC need recording.
Our main goal with the Archiving API has always been to make it simple to record OpenTok sessions and deliver it in a format that is optimized for easy playback. Once your session is finished recording, we upload a single video file composed with all of the participants’ video streams to the storage provider of your choice – Amazon S3 or Windows Azure.
Communications within businesses, and between businesses, are fundamentally changing. Like all new implementations, communication apps require companies to consider many factors: technology platforms and configurations, human factors around adoption and usage, as well as the potential impacts – both intended and unintended.