Introducing Pre-Call Test: Stand up to spotty network conditions

WIFI-IconAs much as WiFi and cellular network reliability has improved over the years, it’s not uncommon to find yourself in a situation where connectivity drops or is spotty at best. Somehow in our overconnected world, “offline” mode still exists. When you’re using real-time communications technology, poor service or connection quality can be particularly disruptive.

That’s why we’re excited to introduce our Pre-Call Test tool – a set of tools that will determine if an end-user’s OpenTok-powered call with be successful given their network conditions. The Pre-Call Test can be integrated into your application’s workflow so that your end-users can run the diagnostic test before they even join the session. Based on their test results, you can implement business logic that determines whether a particular user is allowed to publish a stream to the session with video, audio-only mode, and more.

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Announcing the OpenTok Connectivity Doctor

ConnectivityDoctor_1024x1024As an OpenTok customer, you know that in order to deliver a great call experience, network connectivity is king. You can spend hours developing your real-time communications app, only to encounter connectivity hurdles like corporate firewalls or blocked IP in a new network environment.

It’s important to know that your application will work where you need it to, whether you’re pitching an investor, selling to a client, or just showing off all your hard work. That’s why we’re excited to launch the first version of the OpenTok Connectivity Doctor.

The OpenTok Connectivity Doctor helps you diagnose problems with your network before or after you connect to an OpenTok session. This tool does not test for errors in your code.

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