Firefox Hello: Mozilla enhances OpenTok-powered video chat service

mozilla beta logoMozilla has today released some additional capabilities into the WebRTC communications feature beta it first released a couple months ago and unveiled its name for the first time – Firefox Hello. As always, we’re delighted that OpenTok is the platform of choice for companies building innovative services such as this that are able to scale up to hundreds of thousands of users.

New features of Firefox Hello being released in Firefox Beta today include:

  • New Call Options: One of the key benefits of Firefox Hello is that you don’t need an account to make a call. However, if there are people that you connect with regularly, you can all sign up for a Firefox Account. That enables you to initiate calls directly from your contact list without needing to share a callback link first.
  • Contacts integration: Contacts management has been added for the first time, with functionality for manual input or importing through a Google account. This will make it far easier to call these contacts from within Firefox.

Screen Shot 2014-10-15 at 12.38.29 PM

As Mozilla rolls out Firefox Beta to users over the next few weeks, they will be able to connect with anyone using a WebRTC-enabled browser (such as Firefox, Chrome or Opera) with no need to download software or plugins. These are just a few of the improvements that have been made since the last release.

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TokBox Guide to Consumers and Video Communications

man on phoneIf you’re thinking about integrating real-time communications into your website, service or mobile application, there are a number of things you need to consider with regards to when, where and how consumers will use your product.  Based on observed consumer behaviors to date, this series aims to identify a range of these influencing factors, providing you with key considerations to keep in mind during development.

The first installment of the series looks at locations and devices: where and how video communication are used and the impact of this on consumer expectations and behavior.

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Key Technology Challenges for the Healthcare Industry

health-care-generic-1In our last blog post, (a peek at the future of healthcare) we considered the key drivers behind innovation in the health care industry.  Telehealth has seen explosive market growth in recent years and shows no sign of slowing down. Despite its enormous potential for growth, the healthcare industry faces regulatory challenges that impede innovation.

Since the 1996 introduction of HIPAA, (Health Insurance Portability and Accountability Act), the healthcare industry has become highly regulated. The scope and complexity of healthcare regulation has made it incredibly difficult for organizations to adopt new technologies. Compared to other industries, they have been relatively slow to adopt technological innovations as a result.  This trend has manifested itself in the adoption of the public cloud, BYOD (Bring Your Own Device), and even the storage of online health records.  With this in mind, one can assume this trend will repeat itself when it comes to browser based real time communications powered by WebRTC.

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Mozilla expands experimental WebRTC communications feature into Firefox Beta

webrtc_logoWe know readers of this blog are enthusiasts and thought leaders when it comes to WebRTC implementations. Three months ago Mozilla launched its own experimental WebRTC feature powered by OpenTok into its Firefox Nightly channel. Now they’re calling on you to get involved and test it out as they release it into Firefox Beta.

Since launching this experimental feature it has evolved, and will continue to evolve, but the goal remains the same, to make audio and video communications simple and connect everyone with a WebRTC enabled browser.

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A peek at the future of healthcare

telemedicine

Over the last couple of years, we’ve seen a huge number of  innovative organizations across many verticals  integrating real time communications into their websites, apps or devices to create new forms of communication and collaboration.  Healthcare and, more specifically, telehealth is an industry in which we have seen a considerable amount of innovation.

We know that the global Telehealth landscape is rapidly changing and will continue to experience significant growth in the next few years.  The US will be in the forefront of this shift with a projected annual growth rate of 56%.

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