As much as WiFi and cellular network reliability has improved over the years, it’s not uncommon to find yourself in a situation where connectivity drops or is spotty at best. Somehow in our overconnected world, “offline” mode still exists. When you’re using real-time communications technology, poor service or connection quality can be particularly disruptive.
That’s why we’re excited to introduce our Pre-Call Test tool – a set of tools that will determine if an end-user’s OpenTok-powered call with be successful given their network conditions. The Pre-Call Test can be integrated into your application’s workflow so that your end-users can run the diagnostic test before they even join the session. Based on their test results, you can implement business logic that determines whether a particular user is allowed to publish a stream to the session with video, audio-only mode, and more.
Today we’re thrilled to announce the launch of our powerful new session diagnostic tool, Inspector. It provides you with a high-level OpenTok session summary at a stream and user level to help pinpoint errors, failures, and quality issues. Our main goal? To simplify your post-session debugging.
Inspector takes the rich and complex operational data that the TokBox engineering team uses to debug OpenTok sessions, and makes it available to you in an easy to use interface. These vital metrics will enable you to drill down into session-level details around:
- Bit-rate, latency and packet loss graphs at user and stream level
- Event Logs (Detailed list and description of all session events)
- User Logs (Information such as location, SDK, browser and client)
- Error Logs (Details of all errors encountered, time of error and impacted end-users)
Now your technical support team can quickly glance through session data to determine whether an issue was caused by an end-user error, application error, network problem or the OpenTok platform.
Over a year ago we released a WebRTC industry first – an Archiving API built on top of the OpenTok platform. Whether it’s for compliance, educational, or quality management purposes, our experience in market has shown us that real-world implementations of WebRTC need recording.
Our main goal with the Archiving API has always been to make it simple to record OpenTok sessions and deliver it in a format that is optimized for easy playback. Once your session is finished recording, we upload a single video file composed with all of the participants’ video streams to the storage provider of your choice – Amazon S3 or Windows Azure.
Mozilla has released further enhancements to Firefox Hello, powered by OpenTok, including the ability to screen share within a video chat. This new feature allows participants to open and share a browser tab or application window from within the chat, making browsing, shopping, drafting or any other activity more collaborative and engaging.
OpenTok iOS SDK 2.5 (release notes):
- Hardware-accelerated H.264 support for relayed one-to-one sessions between iOS devices.
- Proxy support
- Download our OpenTok iOS SDK 2.5 from our website or CocoaPods.