The following code will reproduce the problem:
- Code: Select all
var session = TB.initSession(sessionId);
session.addEventListener('sessionConnected', sessionConnectedHandler);
session.connect(apiKey, token);
var publisher;
function sessionConnectedHandler(event) {
var width = $('#meContainer').width()-30;
var height = width*.75;
var publisherProps = {name:'participant', height:height, width:width, microphoneGain: 0};
publisher = TB.initPublisher(apiKey, 'myPublisherDiv', publisherProps);
session.publish(publisher);
// Subscribe to streams that were in the session when we connected
subscribeToStreams(event.streams);
}
What is the expected output?
We expect the user to be muted, because their microphone gain is 0. We also expect the tokbox mic icon to show that it is muted.
What do you see instead?
The tokbox mic icon shows that it is muted, but the user can still be heard normally. However, if the user manually clicks the mic icon twice to re-mute themselves, they can no longer be heard (correct).
What OS and version are you seein this problem with?
Mac OS X 10.7.4
Windows 7 Professional Version 6.1
Which browser and version are you seeing this problem with?
Seems to happen on all browsers. Specifically, this happens:
On Mac: Firefox 16.0.1, Chrome 23.0.1271.64
On PC: Internet Explorer 9.0.11, Chrome 24.0.1312.14 beta-m
What Flash Player version are you seeing this problem with? (http://helpx.adobe.com/flash-player/kb/ ... layer.html)
On Mac: 11.5.500.97
On Windows: 11.5.31.106
What camera and microphone were you using?
Built in webcam/mic
What session ID (and archive ID if relevant) did you see this problem on? What token did you use? What date did you encounter this error?
- Code: Select all
var sessionId = '1_MX4yMTE5NzkxMn5-U2F0IE5vdiAxMCAwMTo1Nzo0NCBQU1QgMjAxMn4wLjgwMjE5MjMzfg';
var token = 'T1==cGFydG5lcl9pZD0yMTE5NzkxMiZzaWc9ZmMyNTQxZjUwZWNhNDdmMjQ0ZGE5MjViMWFjYTUyMmExN2VkMjc0NTpzZXNzaW9uX2lkPTFfTVg0eU1URTVOemt4TW41LVUyRjBJRTV2ZGlBeE1DQXdNVG8xTnpvME5DQlFVMVFnTWpBeE1uNHdMamd3TWpFNU1qTXpmZyZjcmVhdGVfdGltZT0xMzUzOTc3OTI3JmV4cGlyZV90aW1lPTEzNTQwNjQzMjcmcm9sZT1wdWJsaXNoZXImY29ubmVjdGlvbl9kYXRhPSZub25jZT0yMDMzODA=';
Does your computer pass the diagnostic tool? (http://www.tokbox.com/user-diagnostic/)
Minor issue: port 443 is blocked
Have you tested this on other computers and browsers? If so, list them:
Tested on one Mac and two Windows machines (the mac and first windows machine are listed above).
Please give any additional info that can help solve this. It would be helpful if you could provide a session id or do command+shift+click (ctrl+shift+click) the tokbox logo on the top left of the publisher stream and give us a ticket id.
I've noticed that manually clicking the mic button twice (once to set the mic gain to 50, and once more to set it back to 0) has the correct behavior of muting the user. However, initializing the publisher with the mic gain property does not. I'd prefer to not ask my users to manually click the mic button..
Here's a ticket id: 851A3090767DD15E5285DDA5F9462365
