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[offirb]

Today we've started experiencing an error with the JavaScript library.
The event handler that is register with TB.addEventListener("exception", ...) is being fired.

The event has
code: 1014
message: "Connecting to server to fetch session info failed. Unknown response from server."
title: "Connect Failed"
type: "exception"

This happens when the script from https://swww.tokbox.com/v0.91/js/TB.min.js is used,
but everything works fine when the script is loaded from https://staging.tokbox.com/v0.91/js/TB.min.js

Any idea what is happening?

[jtsai]

Hi there

Which server-side SDK are you using? If you are using .NET, can you upgrade to the latest version? Also, after you upgrade, if it doesn't work, can you give us the session and token you are trying to log in with?

Also, make sure you have registered for production when using the "swww" one. (http://www.tokbox.com/opentok/api/tools/js/launch)

Thanks,
John

[offirb]

Thanks! Updating my .NET library solved the issue.