I've been having this discussion with TokBox support but not really getting anywhere, so I wanted to see whether any community members have any input...
We are discovering that our users are having difficulty holding conversations over TokBox, often because they do not meet the minimum system/connection requirements.
We are using the TB.checkSystemRequirements() method, but that only tells us whether or not they have Flash. We want to put together a simple page that allows our users to check that they at least *should* be able to talk using TokBox (similar to the http://tokbox.com/user-diagnostic/ user diagnostic tool, or Skype's "test call" feature). Has anyone done this in the past? Does OpenTok expose any methods that we can easily use to check that a system/connection is suitable?
Has anyone tried (or been successful in) implementing a "test call" feature, so users can see how the video/audio is going to work, adjust levels, etc, before they actually talk to someone else? Is there an easy way for an OpenTok session to have only one publisher, talking to a recording, maybe?
Thanks in advance for any feedback.