Log in

[pusulit]

Hello,
I'm building my app based on 2 people rooms. All my users are Italian. But testing my application, it results with an high latency and the video conversation is impossibile (about 5second latency).

I'm creating the session in this way:

Code: Select all

$apiObj = new OpenTokSDK($apikey,$apisecret);

    if($_REQUEST['sessionId']) {
        $sessionId = $_REQUEST['sessionId'];
    } else {
        $session = $apiObj->create_session($_SERVER["REMOTE_ADDR"],  array("p2p.preference" => "enabled"));
        $sessionId = $session->getSessionId();
      $token = $apiObj->generate_token($sessionId);
    }

Really I can't see any difference between p2p and server conversation.
Often there's a significant difference between thers performance?

I'll buy the support, it can emprove somethings in performance (or hide the top-left logo)?

Thank you so much

[jtsai]

Hi

P2P only works if both users do not have their UDP ports blocked. You can go here on the same computer to test if p2p works for yourself, and then see how the latency is.

John

[pusulit]

I'm sorry, but in the test page we have a p2p connection but the latency is so hight. Also the connection is slow.
Do you know how I've to do for emprove the solution?

Thank you

[ankur]

pusulit,

Unfortunately if your users have low bandwidth from the ISP, you may experience a lot of latency regardless of using P2P or not. Can you ask both parties to use http://www.speedtest.net and find out how much bandwidth they have available? This will help us determine if the problem is ISP bandwidth or something else on our end.

Thanks,

-- Ankur