Pre-call Test

All-in-one checklist for connectivity, media access, and quality

Your browser is not supported.

What to expect


Test connectivity to all Vonage Video API servers

Collect bitrate and packet loss statistics

Test the hardware & software setup on the end-point (Camera, Microphone, Browser)

Before it starts


  • Make sure you are on the specific network you intend to test
  • Make sure you have at least TCP port 443 open
  • Make sure that the right camera and mic are selected
  • Run a bandwidth test at http://speedtest.net. Make sure that the bandwidth is over 350kbps upload and download

The precall test does not support your browser.

Please use the latest version of one of these browsers.